Table Of Contents:
Overview
Integration Access Requirements
Get Profile Id
Add Integration
Field Mapping Summary
Drop Ship & Freight Handling
Third-Party Billing Setup
Overview
What the Integration Does
ShipWise automatically imports order, item, and fulfillment data from ChannelAdvisor so your team can manage shipping, packaging, and automation in one place.
Orders are pulled with full detail — products, quantities, shipping/billing addresses, tracking numbers, and payment info — and then normalized inside ShipWise so they’re ready for rate shopping, cartonization, and workflow automation.
Integration Access Requirements
- Profile Id
- Soap Id
Definitions
Get Profile Id
Drop Ship & Freight Handling
ShipWise can automatically detect non-parcel or third-party fulfilled orders and mark them as Drop Shipped, keeping them visible in reporting but excluded from the shipping queue.
Mappable ChannelAdvisor Fields
Result: Orders flagged as Drop Shipped remain visible for tracking and billing but do not appear in the "Ready to Ship" queue or generate labels.
Drop Ship Handling Options
When a rule matches, ShipWise can take one of several actions depending on your setup preference:
Third-Party Billing Setup
Although ChannelAdvisor doesn’t pass full third-party billing data natively, ShipWise can use several reliable fields to determine the appropriate billing account.
Supported Mapping Fields
How It Works
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Import: ShipWise retrieves these fields for every order.
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Rule Application: Predefined mapping logic determines which account or billing type to apply.
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Carrier Billing: ShipWise automatically sends the proper billing data (ThirdParty / Recipient) to the carrier’s API.
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Audit: The billing account used is visible within the shipment record for transparency.
