UPS Access Point (Hold at Location)

This document provides an overview on shipping packages to a UPS Access Pint.

What is a UPS Access Point?

Access points are third-party retail locations that provide secure lockers for holding consumers packages until recipients are ready to pick them up. They are self-service lockers for consignees to retrieve packages at their convenience.

Packages will be held at the Access Point for up to 5 days are commonly accessible 24 hours a day. 

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Why are UPS Access Points useful?

• UPS Access Points are great for customers who do not have a secure mailbox or need to have a package shipped somewhere outside their home address.
• Package recipients will receive an Email or text alert when the package is delivered. Additionally, recipients can choose any UPS Access Point for package pickup.
• Packages can be conveniently returned to a UPS Access Point when needed.
• No additional charge.

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Restrictions for using UPS Access Points

• Maximum Weight: 44 pounds
• Maximum Side Measurement: 38 inches
• Package must not exceed 130 in length plus girth.
• Package value must be less than $5,000.
• Package's contents must not be identified as restricted items such as firearms, ammunition, or hazardous materials. 
• Packages cannot require an adult signature. 

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Using UPS Access Points in ShipWise

Shipping to UPS Access Points is not its own UPS ship method. It is a special service that is attached to an existing UPS carrier code. 

• Navigate to https://app.shipwise.com/ in the web browser.
• Log in with your ShipWise username and password. 
• From the dashboard, navigate to your carrier services settings.

• Select a U11- UPS Ground from the available ship methods on the left-hand side. 

• Locate "Hold For Pickup" in the list of disabled special services. 

• Use the "hamburger" icon to drag the "Hold For Pickup" service from the Disabled Special Services and drop it into the "Assigned Special Services".

Remember to save. 

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Viewing an Order Using Hold For Pickup (UPS)

• Open the order manager for the order being shipped to a UPS Access Point, and make sure U11: UPS Ground is selected as the ship method. 

• Rate the order.
• Click on "Special Services" in the rating window of the order manager. 

• Locate "Hold for Pickup" in the list of available special services and toggle to the right to enable it.

• After Hold for Pickup is enabled, select a UPS Access Point Location.

• Search for a specific location in the search bar and click "Apply" (if needed). Select a UPS Access Point that will receive the package. 

Close out of the location selection window when finished. 

*The UPS Access Point location will not appear in the shipping window on the order, it will be applied to the shipping label when it is generated. 

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