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- User Settings
USER ROLES IN SHIPWISE
This article goes over the different user roles and their permission within the ShipWise software
Jump to section:
Admin
Standard Admin 
This is the top level user available within the ShipWise system.
User Permissions
User CAN:
- View all orders on the account
- Ship or Void any order
- Create or edit batches
- Create new orders
- Create new users in the system
- Change the roles for Manager, Shipper or Viewer users
User CANNOT:
- Delete or edit another Admin user's profile.
Account Owner 
An Account Owner has all the same permissions as a regular admin with the following exceptions:
User CAN:
- Demote an admin's user role and delete the user.
Manager 
2nd Highest level user
User Permissions
User CAN:
-
- View all orders on the account
- Ship or Void any order
- Create or edit batches
- Create new orders
User CANNOT:
-
- Create new users
- Change another user's role
- Delete another user
Shipper 
The basic level for most users
User Permissions
User CAN:
-
- View all orders on the account
- Ship or Void any order
- View batches that are assigned to that specific user
User CANNOT:
-
- Create orders*
- Edit or delete users
- Access account settings
- Bulk update orders
- Bulk void orders
*Admin users can grant a Shipper the access to create orders under, Settings > Users > User > Permissions > "Create Manual Orders."
Viewer 
Often used for Customer Service Agents
User Permissions
User CAN:
- View all orders on the account
- View shipment records on the account
User CANNOT:
- Ship or Void orders
- Modify or add orders
- Create new users
- Change another user's role
- Delete another user