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FedEx Electronic Trade Document (ETD) Submission
To Enable FedEx ETD please follow the steps below:
a) Call FedEx at 1-877-339-2774. Have the meter number and address on hand in case the technician asks to confirm.
b) Ask the technician to Enable ETD upload of letterhead and Signature
c) The technician should be able to turn it on while on the phone call. If they try to recertify you they are looking at the wrong knowledge base. Ask for tier 2 FedEx support instead. Once this is turned on, ask if there will be any waiting period before this feature can be used.
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4. Create your International Form Settings
In your Carrier Settings under FedEx there is a globe icon to set your terms of sale and your shipment purpose for your international shipments.
Delivery Duty Unpaid (DDU): The receiver is responsible for paying duties and taxes.
Deliver Duty Paid (DDP): The sender is responsible for paying duties and taxes.
FedEx defines the shipment purposes as follows;
"Commercial: Any shipment being sold or sent free of charge, from one business entity to another, for the purpose of being re-sold or otherwise consumed in the course of carrying out its business.
Gift: Any shipment containing articles to be given as an unsolicited gift, from one private individual to another private individual, which are not being shipped by a business nor consigned to a business.
Sample: Any shipment containing articles which are sent free of charge that have been marked or mutilated or otherwise made unsuitable for sale or use except as commercial samples, being shipped with the view of soliciting an order or as a mock-up to furthering an existing order from the foreign entity.
Return and Repair: Articles being shipped for repair or articles previously exported for repairs which are being returned following the repair.
Personal Effects: Any shipment containing used personal articles such as unaccompanied baggage and household goods being shipped for relocation.
Personal User: Any shipments containing new goods for personal consumption purchased abroad and being shipped back to a private individual." (https://www.fedex.com/en-us/quick-help/fsm/sm_shiphelp.html)
