FedEx Electronic Trade Documents (ETD) allows international shipping documents, such as commercial invoices, to be submitted electronically to FedEx instead of printing paper copies. When ETD is enabled, ShipWise uploads the required documents during shipment creation, helping streamline international shipping and reduce paperwork.
Not all countries support FedEx Electronic Trade Documents. Please see the list below for a country currently supporting ETD.
Requirements for using ETD in ShipWise:
To Enable FedEx ETD for your FedEx account, please following steps:
- Call FedEx at 1-877-339-2774. Have the meter number and address on hand in case the technician asks to confirm.
- Ask the technician to Enable Electronic Trade Document / ETD upload of letterhead and Signature
- The technician should be able to turn ETD on while on the phone call.
Please Note: If your FedEx representative suggests that your account needs to be recertified, ask to be transferred to FedEx Tier 2 Support and request that Electronic Trade Documents (ETD) and ETD document upload (letterhead and signature) be enabled for your account. Once ETD has been enabled, confirm whether there is any activation delay before the feature becomes available.
- Scroll down the FedEx settings page to locate this setting.
- Toggle to enable
As stated above, ETD must also be enabled on your FedEx account to be able to ship international shipments to countries that support ETD.
| Afghanistan | Albania | Australia | Austria |
| Bahrain | Barbados | Belgium | Bermuda |
| Canada | China | Cote d'Ivoire | Czech Republic |
| Denmark | Estonia | Finland | France |
| Germany | Guam | Hong Kong | Hungary |
| Iceland | India | Indonesia | Ireland |
| Israel | Italy | Jamaica | Japan |
| Korea, Republic of | Latvia | Liechtenstein | Lithuania |
| Luxembourg | Macao | Malaysia | Mauritius |
| Mexico | Monaco | Netherlands | New Zealand |
| Norway | Philippines | Poland | Portugal |
| Puerto Rico | Singapore | Slovakia | South Africa |
| Spain | Sri Lanka | Sweden | Switzerland |
| Taiwan | Thailand | Togo | Tunisia |
| United Kingdom | United States |
How to Upload Custom Document Images:
Create your International Form Settings:
In your Carrier Settings under FedEx there is a globe icon to set your terms of sale and your shipment purpose for your international shipments.
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Delivery Duty Unpaid (DDU): The receiver is responsible for paying duties and taxes.
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Deliver Duty Paid (DDP): The sender is responsible for paying duties and taxes.
FedEx defines the shipment purposes as follows;
"Commercial: Any shipment being sold or sent free of charge, from one business entity to another, for the purpose of being re-sold or otherwise consumed in the course of carrying out its business.
Gift: Any shipment containing articles to be given as an unsolicited gift, from one private individual to another private individual, which are not being shipped by a business nor consigned to a business.
Sample: Any shipment containing articles which are sent free of charge that have been marked or mutilated or otherwise made unsuitable for sale or use except as commercial samples, being shipped with the view of soliciting an order or as a mock-up to furthering an existing order from the foreign entity.
Return and Repair: Articles being shipped for repair or articles previously exported for repairs which are being returned following the repair.
Personal Effects: Any shipment containing used personal articles such as unaccompanied baggage and household goods being shipped for relocation.
Personal User: Any shipments containing new goods for personal consumption purchased abroad and being shipped back to a private individual."
(Source: https://www.fedex.com/en-us/quick-help/fsm/sm_shiphelp.html)
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